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Archive for the ‘Technology/Tools’ Category

Replacements for the Press Release?

For the past year, I’ve been declaring that the press release is dead (much to the chagrin of many PR folks who make their living off writing such releases.) In reality, I believe that the press release has simply taken different forms. We’ve garnered media coverage from

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Where can you get the most bang for your online video buck?

When it comes to getting people to watch online videos from media sites, Google is still the largest source of outside traffic.So, you’ve heeded our advice and you’re filming videos to put online to help tell your organization’s story. Good job. But how, exactly, are you delivering

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Groupon's Strength Lies in Its … Writers? Yep.

Here at Merc, our basic philosophy is that the growing number of online communications tools still aren’t as important as producing compelling, engaging content. Of course, that’s been true throughout history.  Any communications tool — be it Twitter, Facebook, a typewriter, a phone — is only as

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Sorry, snail mail follow up doesn't cut it. You missed the sale.

This is a quick follow-up to last week’s post about my car-shopping experience, and how the various dealers we visited could have used basic online tools to build better relationships, follow up and maybe even score a sale. As an update to that post, I noted that

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Just how many Americans are watching online video and online video ads? A lot.

As we’ve preached for some time, online video should be one of the primary tools in your communication’s tool belt. In our humble opinion, it’s the most valuable storytelling tool out there. The most recent comScore U.S. Online Video Rankings shows why — namely, the sheer, massive

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The Content is What Matters

Last week, I had the pleasure of reading Rework, a great book by the guys at 37signals. It’s a must-read for anyone who owns their own business, runs an organization, is thinking of starting their own enterprise, or just wants to get better at managing their life.

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Simple Online Tactics for Car Dealers (Or Any Retail Business) to Find New Customers and Keep Current Ones Coming Back

UPDATE: I’m happy to disclose that today (a few hours after posting the original post below) we did receive a personal email from the customer relations manager at our Toyota dealership, and I believe it was totally unrelated to the post below.  Score one for Toyota! My

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How Governor Perry Ignored the 'Media' and Won

Times, they are a’changin. I first started out as a traditional press flak 15 years ago — spending my days drafting press releases and calling reporters on the phone to pitch stories for my clients. These days, I spend my time drafting 140-character tweets or advocacy emails

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Enough Online Viewers to Populate Three Illinois Cities?

Illinois Statehouse News has this great story on the reach of online videos during this campaign season: The four candidates at the top of the ticket have reached almost 425,000 people via the Internet–enough to populate Illinois’ three biggest cities outside of Chicago. Kirk’s video viewers alone

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Shutting Down Twitter, Shutting Down Open Government

We’re proud of the work we’ve done to help Cook County Commissioner Tony Peraica use Twitter to open up county board meetings. We know that the mainstream media — and voters — are following his Tweets, and they’ve even used it to get leads to break real

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